Shipping Policy

This Shipping & Delivery Policy is part of our Terms and Conditions (“Terms”) and should be
therefore read alongside our main Terms: http://www.canyongroup.com/terms-and-conditions

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy
will apply to any order you place with us.
WHAT ARE MY SHIPPING DELIVERY OPTIONS?

Free Shipping
We may offer free shipping for subscribers as part of a holiday promotion.  We will notify subscribers by email.

Shipping Fees
We also offer shipping at the following rates:

Shipping Method
Shipping Fee
USPS/ UPS
While we aim to deliver
your robe within 6
weeks from ordering,
we cannot provide an
exact delivery date,
please know: your robe
is being made, and it
will arrive. When it
does, we hope you feel
not just warmth, but
pride
– knowing you
own a one-of-a-kind
collector’s garment,
crafted with care,
history, and intention.

Rates
USA $15.00
Europe $50.00
Canada $25.00
Australia $60.00
Worldwide
$60.00
If you select a shipping option, we will follow up after you have placed the order with any additional
shipping information.
All times and dates given for delivery of the products are given in good faith but are estimates only.
For EU and UK consumers: This does not affect your statutory rights. Unless specifically noted,
estimated delivery times reflect the earliest available delivery, and deliveries will be made within 45 days after the day we accept your order. For more information please refer to our Terms.

DO YOU DELIVER INTERNATIONALLY?
We offer worldwide shipping. We may offer free shipping as a holiday promotion which can mean that free shipping is valid on international orders.
For information about customs process:
Email orders@canyongroup.com

Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If
such cases apply, you are responsible for complying with the laws applicable to the country where
you live and will be responsible for any such additional costs or taxes.

WHAT HAPPENS IF MY ORDER IS DELAYED?
If delivery is delayed for any reason we will let you know as soon as possible and will advise you of
a revised estimated date for delivery.
For EU and UK consumers: This does not affect your statutory rights. For more information please
refer to our Terms.
QUESTIONS ABOUT RETURNS?
If you have questions about returns, please review our Return Policy:
https://canyongroup.com/contact-us-2/returns-and-exchanges/.

 

HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have any further questions or comments, you may contact us by:
Email: info@canyongroup.com