CANYON GROUP

Privacy Policy

Privacy policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.canyongroup.com (the “Site”). Canyon Group LLL (“Canyon Group,” “we,” “our,” or “us”) is committed to protecting your privacy and handling your personal information responsibly.

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some cookies installed on your device. As you browse, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and details about how you interact with the Site. We refer to this automatically collected information as “Device Information.”

We collect Device Information using the following technologies:

  • Cookies: Data files placed on your device, often including an anonymous unique identifier. Learn more about cookies and how to disable them here: www.allaboutcookies.org.

  • Log files: Track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

  • Web beacons, tags, and pixels: Electronic files used to record information about how you browse the Site.

Additionally, when you make (or attempt to make) a purchase through the Site, we collect information from you, including your name, billing address, shipping address, payment details (credit/debit card numbers, digital wallets), email address, and phone number. We refer to this as “Order Information.”

In this Privacy Policy, “Personal Information” means both Device Information and Order Information.

How We Use Your Personal Information

We use the Order Information we collect to:

  • Fulfill orders placed through the Site (including processing payments, arranging shipping, and sending invoices/order confirmations).

  • Communicate with you regarding your purchase.

  • Screen orders for potential risk or fraud.

  • Provide you with product updates, promotions, and other information in line with your stated preferences.

We use Device Information to help us:

  • Identify and prevent potential risk or fraud (especially your IP address).

  • Improve and optimize our Site (analytics, user experience, and marketing effectiveness).

Sharing Your Personal Information

We share your Personal Information with third-party providers as necessary to operate our business, including:

We may also share your information if required to comply with applicable laws, respond to lawful requests (e.g., subpoenas, warrants), or protect our legal rights.

Behavioural Advertising

We use your Personal Information to deliver targeted ads or marketing communications we believe may interest you. To learn more about how targeted advertising works, visit the Network Advertising Initiative.

You can opt out of targeted advertising here:

You may also opt out at the Digital Advertising Alliance Opt-Out Portal.

Do Not Track

Please note that we do not alter our data collection or usage practices when we receive a “Do Not Track” signal from your browser.

Your Rights

If you are a European resident, you have the right to access personal information we hold about you and request correction, updates, or deletion. To exercise this right, please contact us using the details below.

We process your information to fulfill contracts (e.g., order fulfillment) or pursue our legitimate business interests. Please note your information may be transferred outside of Europe, including to Canada and the United States.

Data Retention

We retain your Order Information for our records unless and until you request its deletion.

Changes

We may update this Privacy Policy periodically to reflect changes to our practices, business operations, or legal requirements.

Contact Us

For more information about our privacy practices, questions, or complaints, please contact us by email at info@canyongroup.com, or by mail at:

Canyon Group LLL
Attn: Privacy Compliance Officer
8735 Dunwoody Place, Suite 4230
Dunwoody, Georgia, 30350
United States