The Canyon Group
  The Canyon Group
 
 
Faq

How do I wash my robe so it stays soft and fluffy?
We recommend machine washing your robe separately in a full tub of cold water. Rinse with a non-silicone softener for an added super fluff and tumble dry immediately.

There seems to be a great deal of lint in the dryer screen after I wash my robe, should I be concerned?
This is normal for all true chenille. By the time you have received our product from the store, is has been laundered and fluffed several times. The very nature of chenille is to shed a little with each wash. The shedding will diminish and your robe will get softer after each wash. Given proper care, your chenille robe will remain an important part of your family for many years.

What is chenille?
Chenille means caterpillar because of the fuzzy look of the yarn. The process of chenille was developed in the early 1900's. It originally started as a hand process with a single needle and yarn. The yarn was hand stitched on to a cloth backing stenciled with a beautiful design. An entire bedspread and robe industry grew around this chenille process. As time moved forward, so too did the chenille process. Single needle sewing machines were converted to tufting machines. Soon more and more needles were added to these machines creating the soft, fluffy material we still use in our robes and bedspreads today.

Winter or summer, is there a better season to wear or purchase your chenille robes?
We offer different weights and styles for each season. We recommend our kimono robes with our demi-weight chenille for the summer season. In the winter, we suggest our longer wrap robes in plush chenille. Winter or summer, there is nothing like crawling into your favorite chair, wrapped in a luxurious Canyon Group® robe!

What sizes are offered in your Canyon Group® robes?
Most Canyon Group® chenille robes are offered in sizes extra small through 3X. Additionally, our traditional wrap robes are offered in sizes up to 5X! Our shorter, kimono robes and shower wraps are offered in three sizes, XS/S, M/L, and XL/XXL.

I love your chenille robes, but they are so expensive compared to some other robes on the market, can you please explain why?
All of our robes are hand tufted. Each design is hand marked, and our well-trained operators must fill into each mark individually. Unlike other robe manufacturers, whose designs are a sewn-on patch, our chenille process actually becomes a soft and fluffy part of the fabric.

Are the robes that we see all over the TV yours?
Yes! We are very fortunate to have a very good relationship with Hollywood and some of the shows' costume designers.In quite a few cases, costume designers will purchase our robes without our knowledge. We really enjoy hearing from friends and customers who see our robes on TV and in the movies!

I have your Falling Daisies robe, and I would love to find a matching bedspread. Do you sell home products?
We do have a Canyon Home® line. We are the only company in the world that still manufactures the authentic chenille bedspreads from the 1940's.

I have your Tea and Sympathy bedspread, and it has been just fabulous. However, it has gotten quite dirty over the last few months, and I would like to wash it. Can I wash this bedspread in my home washer and dryer?
You can wash it at home, however, we do not recommend it. The lint may become too much for a standard washing machine and dryer. We do recommend that you have it professionally laundered.

Was that your coffee cup robe we saw Brad Pitt wearing in the movie Fight Club?
Yes. We were asked to make that robe to Mr. Pitt's specifications.